Assessment Tools
Team Emotional and Social Intelligence (TESI) report provides a graphic display and description of the current levels of emotional and social intelligence in your team, from the perspectives of the team members who completed the TESI Survey. The report offers unique insights and provides useful ways for understanding your current strengths and weakness as a team, as well as, giving guidance for strategically choosing where to enhance those skills. Through implementing this awareness, your team will be poised to take action and achieve greater productivity. Your team can become a star performer as its members increase their understanding of current performance levels and commit to learn and enhance those emotional and social intelligence (ESI) skills, which are the most different in accomplishing the mission.
Teams are the source of most of the productivity, creativity and reliability in organizations of all types. Work and renewal both succeed (or fail!) on the basis of the whole team’s emotional effectiveness. Mastering the behaviors of success for top-level performance in the mission at hand requires team members to develop and utilize the seven core competencies that are measured by the TESI. Using these seven skills effectively blazes the path to trust, loyalty, empathy, and better decisions -- the four high value results mapped out in the Collaborative Growth team model. These in turn are prerequisites for the gaining the long-lasting benefits that organizations and teams desire: sustainable productivity and emotional and social well-being. These make a team profitable and the organization a good place to work!
TESI Competencies
This section briefly describes each of the seven competencies making up TESI®.This section briefly describes each of the seven competencies making up TESI®.
Team Identity
Team identity measures the level of pride each member feels for the team as a whole, and how much connection members feel to the team. It reflects the team’s inclusiveness for one another and how much differences on the team are valued. It assesses how well the team demonstrates belongingness, followership, and a sense of clarity around the role of each member. It brings with it a high level of loyalty if highly scored. To have a strong identity, a team must have a common sense of purpose. When team members have identified with the team, it becomes a problem-solving organism that is larger than the sum of its parts.
Motivation
Motivation is a competency that measures the team's internal resources for generating and sustaining the energy necessary to get the job done well and on time. It gives feedback on whether creative thinking is promoted and whether competition is working for or against the team. It creates the energy that gets the team going; without it little would be done. Energy to accomplish the mission takes motivation, which is fueled by believing the team’s work makes a difference.
Emotional Awareness
Emotional awareness measures how well team members accept and value one another. Emotional awareness requires both sharing information and noticing and responding when it is shared. Does the team value and respect positive as well as negative feelings? Both have value. This scale measures the amount of attention the team pays to noticing, understanding, and respecting feelings of team members. It is a critical factor in motivation, productivity, and our ability to collaborate because it’s at the heart of building trust. Team members must have emotional and social information from one another in order to work effectively together.
Communication
This competency measures how well the team sends and receives emotional (and cognitive) information. It provides information on how well team members listen, encourage participation, share information and discuss sensitive matters. It measures whether team members acknowledge contributions and give feedback to one another. Communication is central to every kind of team interaction. Team members improve the quality of their work together and their functionality within their organization by effective communication.
Stress Tolerance
This competency measures how well the team understands the types of stress factors and the intensity impacting its members and the team as a whole. It addresses whether team members feel safe with one another, and whether they will step in if someone on the team needs help. Stress tolerance measures how well the team keeps a sense of proportion to work and life demands, including how they manage workload expectations. This competency provides the closest connection with physical well-being.
Conflict Resolution
Conflict resolution measures how willing the team is to engage in conflict openly and constructively without needing to get even. It gives the team a reflection of how well it is doing in managing the pressures of workload, time constraints, and the real needs for work-life balance. It measures the ability to be flexible and to respond to challenging situations without blaming one another. Conflict is natural, and will happen when any team is engaged in fulfilling its purpose. Conflict can be an opportunity for growth or it can destroy a team. The ESI team is strengthened by its response to conflict.
Positive Mood
This competency measures the positive attitude of the team, in general, and when it's under pressure. The scale of positive mood reports on the level of encouragement, sense of humor, and how successful the team expects to be. It is a major support for a team's flexibility and resilience. It gives feedback on how well the team deals with pressure, and whether the team has a can-do attitude. Teams with a high positive mood enjoy working together and know they grow from both easy and challenging situations.
TESI® provides team information. Because teams are made up of individuals, teams perform much better when individuals focus on understanding and developing their own emotional and social intelligence. The best way to do that is to work with the EQ-i® and the EQ 360® or similar tools. We find that this combination provides a useful set of tools and offers complementary data.